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Welcome to Vermont Tool Company!
Vermont Tool Company is owned and operated by Vermont Tool Company LLC.
These are the terms and conditions for:
(Hereinafter referred to as “Vermont Tool Company”).
The following terms and conditions apply to the website, products and services offered by Vermont Tool Company. This includes the mobile and tablet versions as well as any other version of Vermont Tool Company accessible via desktop, mobile, tablet, social media or other devices.
The use of the website and the purchase of the products (hereinafter referred to as “Products”) from such website, means that you agree to these terms and conditions as set out below (hereinafter referred to as “terms”).
PLEASE READ THESE TERMS AND CONDITIONS CAREFULLY BEFORE ACCESSING, USING OR OBTAINING ANY MATERIALS, INFORMATION OR PRODUCTS.
You may use the website and purchase the products only in compliance with these terms and all applicable local, state, national, and international laws, rules, and regulations.
Access and registration to the website and purchase of products are available for all ages. It is the responsibility of parents and legal guardians to determine whether any of the content and products are appropriate for their children or minors in custody.
By using the website and purchase the products, you represent and warrant that you have the full right, power and authority to enter into these terms and to fully perform all of your obligations hereunder. You further represent and warrant that you are under no legal disability or contractual restriction that prevents you from entering into these terms.
You represent and warrant that your use of the website does not violate any applicable law or regulation. Vermont Tool Company may, in its sole discretion, refuse to offer the website and products to any user and change its eligibility criteria at any time. This provision is void where prohibited by law and the right to access the service and the website is revoked in such jurisdictions.
Promotions, contests and sweepstakes are subject to their own terms and conditions and may be terminated without notice. Before entering any contest or sweepstakes, please refer to the terms and conditions of each contest or sweepstakes, which shall form an integral part of these terms and conditions.
If you register with Vermont Tool Company, you will be asked to choose a password and may be asked for additional information about your account. You are responsible for maintaining the confidentiality of your password and account information, and are fully responsible for all activities that occur under your password or account. You agree to (a) immediately notify Vermont Tool Company of any unauthorized use of your password or account or any other breach of security, and (b) ensure that you log out of your account at the end of each session. You may never use another user’s account without Vermont Tool Company’ prior authorization. Vermont Tool Company will not be liable for any loss or damage arising from your breach of this agreement.
Users may cancel their accounts at any time and for any reason by sending us their request through our contact information. Such cancellation will only result in the deletion of the account and the deletion of all personal data provided to Vermont Tool Company.
Vermont Tool Company reserves the right to terminate your account or your access immediately, with or without notice, and without liability to you, if Vermont Tool Company believes that you have breached any of these terms, provided Vermont Tool Company with false or misleading information, or interfered with any other party’s use of the website or service.
3. NOTIFICATIONS AND NEWSLETTER
By providing Vermont Tool Company with your email address and phone number, you agree that we may use your email address to send you notifications about the status of your order, important communications about our services or products, news and special content. We may also use your email address and phone number to send you notifications via SMS messages, push notifications and other messages, such as changes to service features, product news and special offers on our products. If you do not wish to receive these emails, SMS messages or push notifications, you may opt-out of receiving them by sending us your request through our contact information or by using the “unsubscribe” option in emails or by replying with the word “STOP” to SMS messages. Opting out may prevent you from receiving emails, SMS messages and push notifications about updates to your order, news or special offers on our products.
4. SHOPPING ON THE WEBSITE
When you place an order, you offer to buy the products for the price advertised and indicated on the website at the time of purchase. Check prices, sizes and vehicle type before making a tire purchase through the website. The buyer may request the delivery of the tires directly to any tire installer near the buyer by scheduling the date and time of delivery at the facility of the tire installer selected by the buyer.
When a customer places an order, Vermont Tool Company will send that customer an email which aims to confirm the purchase and payment. This email confirmation will be produced automatically so that the user has the confirmation of his purchase and the details of the order.
We reserve the right to limit the number of units purchased by each user. Vermont Tool Company also reserves the right to limit sales of our products on a regional or jurisdictional basis.
Vermont Tool Company may cancel any order and not supply products if it is reasonable to do so and may change or discontinue the availability of products at any time in its sole discretion. If an order is cancelled, any payments made for products will be refunded in full. This does not affect your statutory rights.
All new orders are considered separately and each is treated individually.
Vermont Tool Company reserves the right to determine the price for the products. The price of the product and its different variants will be available on each product page. Product prices and shipping costs are subject to change at any time according to the value of exchange rates.
Vermont Tool Company will make reasonable efforts to keep the price information published on the website up to date. We encourage you to check our website periodically for current pricing information.
Will always try to make sure that the prices on the website is accurate. However, some errors in terms of price may occur from time to time, including but not limited to human error, mechanical error or the like. Should an error in pricing be discovered, the customer will be informed of such error. The option to reconfirm the order will be given to the user at the correct price. The user also has the option to cancel the order should the user not be satisfied with the correct price communicated on the said product order.
Products will be paid by credit or debit card through the payment processor available on the website. The customer shall pay the price of the product stipulated in the order before the product is shipped to the customer. Payment will be charged to the customer’s credit/debit card immediately upon placing the order for the product(s) purchased. Once the transaction has been processed, we will send an electronic receipt of the transaction to the email address you provide during registration or purchase of the product(s).
If you find any inconsistency in your billing, please contact us through our contact information or you can make the claim through the customer service of the corresponding payment platform.
If your card is declined, you will receive an error message. No payment will be charged to your card and no order will be processed. There may be a pending transaction on your account until your card issuing bank withdraws the authorization. This usually takes 2 to 5 business days. Your card may be declined for various reasons such as insufficient funds, AVS (Address Verification System) mismatch or you have entered an incorrect security code.
If your payment is declined, you must provide an alternative payment method or provide another card where payment can be charged and processed.
Your payment information will be treated and safeguarded with total security and with the exclusive purpose of processing the purchase of the products. Vermont Tool Company reserves the right to contract any payment platform available in the market, which treats your data for the exclusive purpose of processing the purchase of the products.
Please note that if the selected payment method is PayPal and the refund is made through this platform, 3% of the PayPal commission will be deducted.
7. PRODUCT DESCRIPTIONS
Vermont Tool Companyattempts to be as accurate as possible. However, Vermont Tool Company does not warrant that product descriptions, product prices or other content of this website is accurate, complete, reliable, current, or error-free. Product descriptions and images may vary according to the color resolution of the user’s device screen.
8. PRODUCT WARRANTY
For information on product warranties, please refer to our “Warranty Claims” Center.
To claim any product warranty, the purchaser must possess and provide proof of purchase through Vermont Tool Company.
By visiting the website and accessing the content available on the website, you accept personal responsibility for the results of the use of the information and content available on the website. You agree that Vermont Tool Company does not guarantee the results of actions advised or not advised by this website and the content available on the website. Vermont Tool Company provides resources and content for informational purposes only. You acknowledge and agree that your ultimate success or failure in using the information and content available on the website will be the result of your own efforts, your particular situation and a number of other circumstances that are beyond Vermont Tool Company’s control.
All materials on the website, including, without limitation, names, logos, trademarks, images, text, columns, graphics, videos, photographs, illustrations, software and other elements are protected by copyrights, trademarks and/or other intellectual property rights owned and controlled by Vermont Tool Company or by third parties that have licensed or otherwise provided their material to the website. You acknowledge and agree that all materials on the website are made available for limited, non-commercial, personal use only. Except as specifically provided herein. No material may be copied, reproduced, republished, sold, downloaded, posted, transmitted, or distributed in any way, or otherwise used for any purpose, by any person or entity, without Vermont Tool Company prior express written permission. You may not add, delete, distort, or otherwise modify the material. Any unauthorized attempt to modify any material, to defeat or circumvent any security features, or to utilize Vermont Tool Company or any part of the material for any purpose other than its intended purposes is strictly prohibited. Please do not copy any content and pass it off as your own, as a copyright infringement will occur.
11. COPYRIGHT COMPLAINTS (DMCA)
Vermont Tool Company will respond to all inquiries, complaints and claims regarding alleged infringement for failure to comply with or violation of the provisions contained in the Digital Millennium Copyright Act (DMCA). Vermont Tool Company respects the intellectual property of others, and expects users to do the same. If you believe, in good faith, that any material provided on or in connection with the Vermont Tool Company platform infringes your copyright or other intellectual property right, please send us your copyright infringement request pursuant to Section 512 of the Digital Millennium Copyright Act (DMCA), via our contact information, with the following information:
12. PROHIBITED ACTIVITIES
The content and information available on the website (including, but not limited to, data, information, text, music, sound, photos, graphics, video, maps, icons, or other material), as well as the infrastructure used to provide such content and information, are owned by or licensed to Vermont Tool Company by third parties. For all content other than your content, you agree not to modify, copy, distribute, transmit, display, perform, reproduce, publish, license, create derivative works from, transfer, or sell or resell any information or services obtained from or through the website. In addition, the following activities are prohibited:
13. DISCLAIMER OF WARRANTIES
Because of the nature of the Internet Vermont Tool Company provides and maintains the website on an “as is”, “as available” basis and makes no promise that use of the website will be uninterrupted or entirely error free. We are not responsible to you if we are unable to provide our Internet services for any reason beyond our control.
Our website may from time to time contain links to other websites which are not under the control of and are not maintained by us. These links are provided for your convenience only and we are not responsible for the content of those sites.
Except as provided above we can give no other warranties, conditions or other terms, express or implied, statutory or otherwise and all such terms are hereby excluded to the maximum extent permitted by law.
You will be responsible for any breach of these terms by you and if you use the website in breach of these terms you will be liable to and will reimburse Vermont Tool Company for any loss or damage caused as a result.
Vermont Tool Company will not be liable in any amount for failure to perform any obligation under this agreement if such failure is caused by the occurrence of any unforeseen event beyond its reasonable control including without limitation Internet outages, communications outages, fire, flood, war or act of God.
These terms do not affect your statutory rights as a consumer which are available to you.
Subject as aforesaid, to the maximum extent permitted by law, Vermont Tool Company excludes liability for any loss or damage of any kind howsoever arising, including without limitation any direct, indirect or consequential loss whether or not such arises out of any problem you notify to Vermont Tool Company and Vermont Tool Company shall have no liability to pay any money by way of compensation, including without limitation all liability in relation to:
14. THIRD PARTIES
Through your use of the Vermont Tool Company website and services you may encounter links to third party websites or be able to interact with third party sites. Such third parties may charge a fee for use of certain content or services provided on or by way of their websites. Therefore, you should make whatever investigation you feel is necessary or appropriate before proceeding with any transaction with any third party to determine whether a charge will be incurred. Where Vermont Tool Company provide details of fees or charges for such third-party content or services, such information is provided for convenience and information purposes only. Any interactions with third party sites and apps are at your own risk. You expressly acknowledge and agree that Vermont Tool Company are in no way responsible or liable for any such third-party sites.
You agree to defend and indemnify Vermont Tool Company and any of their directors, employees and agents from and against any claims, causes of action, demands, recoveries, losses, damages, fines, penalties or other costs or expenses of any kind or nature including but not limited to reasonable legal and accounting fees, brought by third parties as a result of:
16. ELECTRONIC COMMUNICATIONS
No responsibility will be accepted by Vermont Tool Company for failed, partial or garbled computer transmissions, for any computer, telephone, cable, network, electronic or internet hardware or software malfunctions, failures, connections, availability, for the acts or omissions of any service provider, internet accessibility or availability or for traffic congestion or unauthorized human act, including any errors or mistakes.
17. CHANGES AND TERMINATION
We may change the website and these terms at any time, in our sole discretion and without notice to you. You are responsible for remaining knowledgeable about these terms. Your continued use of the website constitutes your acceptance of any changes to these terms and any changes will supersede all previous versions of the terms. Unless otherwise specified herein, all changes to these terms apply to all users take effect. Furthermore, we may terminate this agreement with you under these terms at any time by notifying you in writing (including by email) or without any warning.
18. PERSONAL DATA
19. INTEGRATION CLAUSE
20. CONSIGNMENT POLICY
If you are interested in offering your own products on our website, please visit our consignment policy available on this website.
You agree that any dispute, claim or controversy arising out of or relating to the breach, termination, enforcement, interpretation or validity of these terms or the use of the website and purchase of the products shall be resolved by binding arbitration between you and Vermont Tool Company, provided that each party retains the right to bring an individual action in a court of competent jurisdiction.
In the event a dispute arises in connection with the products offered through the website or the breach of these terms and conditions, the parties agree to submit their dispute to arbitration resolution before a reputable arbitration organization as mutually agreed by the parties and in accordance with applicable commercial arbitration rules.
You agree to initiate formal dispute proceedings by sending us a communication through our contact information. Vermont Tool Company may choose to send you a written offer after receiving your initial communication. If we offer and send you a settlement offer and you do not accept the offer, or we are unable to resolve your dispute satisfactorily and you wish to continue with the dispute process, you must initiate the dispute resolution process before an accredited arbitration organization and file a separate Demand for Arbitration. Any award rendered by the arbitration tribunal shall be final and conclusive on the parties.
To the fullest extent permitted by law, you agree that you will not file, join or participate in any class action lawsuit in connection with any claim, dispute or controversy that may arise in connection with your use of the website and purchase of products.
The courts of the United States, specifically the courts located in the State of Vermont, shall have jurisdiction over any dispute, controversy or claim relating to Vermont Tool Company and its business operations. Any such dispute or controversy shall be brought and resolved in the courts of the United States, specifically the courts of the State of Vermont.
22. FINAL PROVISIONS
These terms and conditions are governed by the laws of the United States. Use of our website is unauthorized in any jurisdiction that does not give effect to all provisions of these terms.
Our compliance with these terms is subject to existing laws and legal process, and nothing contained in these terms limits our right to comply with law enforcement or other governmental or legal requests or requirements relating to your use of our website, your purchase of products on our website, or information provided to or collected by us in connection with your use of the website and purchase of products.
If any part of these terms is found to be invalid, illegal or unenforceable, the validity, legality and enforceability of the remaining provisions will not in any way be affected or impaired. Our failure or delay in enforcing any provision of these terms at any time does not waive our right to enforce the same or any other provision(s) hereof in the future.
Any rights not expressly granted herein are reserved.
This Return Policy applies to all products purchased through:
By making a purchase through the website, you declare and agree to be bound by the conditions described below. Our refund policy does not affect your statutory rights.
The purchase of our products is final and non-refundable! We only make returns, refunds and exchanges of our products if the product is proven to be damaged, defective, missing a part, delivered to the wrong address or is an incorrect or different product than the one you ordered. Vermont Tool Company makes no warranty with respect to the goods displayed by or web site herein. Only such warranties made by the manufacturers as may otherwise be applicable shall apply to such goods, for which warranties by others, if any, VTC assumes no obligation. We hereby expressly disclaim any and all warranties, express and or implied, including implied warranty of merchantability or fitness for a particular purpose. Further, VTC neither assumes nor authorizes any other person or party to assume for it, any liability in connection with the sale of all goods. Under no circumstances shall VTC be liable for incidental or consequential damages arising from the sale of goods. Please refer to the individual manufacturer’s current catalog and price list for specific details. These are readily available upon request. In all cases, any tools, equipment or parts purchased from VTC believed to be defective in workmanship or material should be returned freight prepaid. Any goods showing signs of abuse, misuse or alteration, do not qualify under any warranty program. Our full obligation is based on the manufacturer’s examination and is limited to the replacement of any part or parts believe to apply under their warranty policy. Alleged defective goods proof of purchase will be necessary before any alleged defective goods can be forwarded to the manufacturer.
New and Warranty Returns:
Vermont Tool Company will accept any new returned item purchased from its warehouse stock* provided it is in New condition, unopened, not shelf or truck worn, unmarked, and still listed in the manufacturers most current price sheet (*a list of exclusions is available upon request). Items must be returned in their original box or packaging and will be accepted only within ninety days of purchase. Items on clearance, final sale and not in the current manufacturer’s price list are excluded under the previously stated terms. Special order items may not be eligible for return and are subject to a 30% restocking charge. All credits will be issued at the net purchase price; Minus Credit Card Processing fees, Shipping fees inquired, an a Stocking fee. Returns (that are approved) will be subject to a 30% handling charge. Some exceptions may be made due to extenuating circumstances. We reserve the right to issue our customer only a store credit!
No cash refund, credit or debit card refund will be made to customers of Vermont Tool Company. We reserve the right to issue you only store credit for orders approved for return!
To facilitate accurate and speedy processing of returns please prepare them under the following guidelines:
If you have questions about this Return Policy, please contact us through our contact page or via the contact information below:
23. CONTACT INFORMATION
If you have questions or concerns about these terms or the products, please contact us through our contact page or via the contact information below:
Phone: +1 802-461-5725