Items can be shipped directly through Vermont Tool Company. However, the vast majority of items are shipped through our suppliers.
Items can be shipped directly via USPS, FEDEX, OR UPS. Orders outside the continental United States will always be shipped via USPS.
Vermont Tool Company orders are shipped and delivered on business days (Monday – Friday – 8 AM – 5 PM CT).
UP TO 5 DAYS FOR GEAR WRENCH PRODUCTS!
All other items will have a max handling time of 2 days Or less. If an item is back ordered will we inform you of this and give you a delayed shipping day.
WE DO NOT ACCEPT RETURNS!
Until the item must be defective, missing a piece, was sent the wrong item, or delivered to the wrong address. Proof of damaged goods is required! Please allow us sometime to help you with your package problems also! We do not cater to ”BUYER’S-REMORSE”
FOR WARRANTY INFORMATION please see our ”Gear Wrench Warranty Claims” center.
To complete an international shipping order we need the following email filled out. We require the complete address the package will be going to. We need the items you have selected. Please do send screenshots of Your cart this is the easiest way to communicate. We can ship any item you do see on a USA website (you cover international shipping charges). This means we order the item in to our shop then ship to you. You will be charge a nominal fee for this process
Specialty ordering products
VTC can order in any item from a USA website and package it to ship to you. We simply charge you the price that is posted + international shipping charges and a nominal fee.
Items are like, Home Depot, Amazon, or eBay.
Dont hesitate to let us know what you need shipped internationally.