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Vermont Tool Company

Warranty

GEARWRENCH - Warranty - Standard Limited Lifetime

Apex warrants to each original Customer of Products sold by Apex that such Products (excluding carrying cases and storage accessories and the product categories set forth below) are, at the time of delivery to the Customer, free of material and workmanship defects, provided that no warranty is made with respect to (a) any Product which has been modified, disassembled and/or reassembled or altered in any way or improperly installed; (b) any Product which has, in Apex’s judgment, been subject to negligence, misuse, abuse, accident, improper storage or damage during shipment; (c) any Product which has not been operated and maintained in accordance with normal practice and in conformity with recommendations and published specifications of Apex; and (d) any Products which have been serviced or repaired by anyone other than an Authorized Repair Center of Apex or modified by anyone other than Apex. Normal wear and tear are also excluded.

Product Exceptions to the Standard Limited Lifetime Warranty:

  • Tool Boxes, Taps, Dies, Files, Torque Products
  • Accuracy standards for calibration on Torque Products are warranted for 90 days from the date of buyer acceptance.  Torque Products in North America must be sent to Angle Repair & Calibration Service, Inc., 175 Angle Drive, Beckley, West Virginia 25801 (304) 253-5729 at Customer’s cost for evaluation. Product meeting warranty criteria will be repaired or replaced subject to Apex’s sole discretion. Torque Product components are subject to normal wear through use and replacement thereof is the responsibility of the Customer.

These warranties set forth herein are the sole warranties applicable to Products and is in lieu of all other warranties, whether express, implied or statutory. The implied warranties of merchantability and fitness for a particular purpose are specifically excluded.

Remedies: Customer’s sole and exclusive remedy for breach of this Warranty is, at the option of Apex, repair or replacement of the defective product.

To contact our Customer Service team CLICK HERE


Torque Wrench Warranty Service Information:

Micrometer & Electronic Torque Wrenches USA:Angle Repair & Calibration Service, Inc.
175 Angle Drive
Beckley, WV  25801
Phone: 304-253-5729
Email: barry@anglerepair.com 

Torque Wrench Warranty/Repair Partner Information (CANADA)

McCann Equipment LTD.
2750 Coventry Road, Oakville, Ontario L6H 6R1
Phone: (905) 829-3393 Fax: (905)829-0633 McCann Equipment LTD. Equipment McCann LTÉE
10255 Cote de Liesse, Dorval, Quebec H9P 1A3
Phone: (514) 636-6344 Fax: (514) 636-0365 

McCann Equipment LTD.
1489 Dublin Avenue, Winnipeg, Manitoba R3E 3G8
Phone: (204) 774-2277 Fax: (204) 774-2358

McCann Equipment LTD.
4120-97th Street, Edmonton, Alberta T6E 5Y6
Phone: (780) 414-1808 Fax: (780) 414-1865

Canada West Torque Tools
(Division of McCann Equipment Ltd.)
#7-7533-135th Street, Surrey, British Columbia V3W 0N6
Phone: (604) 596-4077 Fax: (604) 596-6479  

64-830G, 64-832G, 64-833G & 64-836G - Torque MultipliersHydratight/Sweeney Repair2010 Clemont St.Antigo, WI. 54409 USAPhone: 715-627-5521  Fax: 715-627-5

Immediate Warranty

VTC Warranty Policy

The item must be purchased thru Vermont Tool Company or sold by. Showing valid Proof of Purchase is needed also. This may be an order number or a receipt emailed.
Yoire designated order number will serve as your receipt for warranty in one of our local business partners. We send you the address and conduct the return.


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Secular Policy

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Most items will be warranties very easily. In some rare circumstances we reserve the right to not warranty. This may be based on our business partners inventory levels or customers willingness to work with us. A warranty is always valid thru GearWrench if notmwarrantied thru VTC. We ask for full communication!